Client Charter

Five great reasons why you should call us
before deciding on your accountant…

  • Unlimited Phone Support – You can call us as much as you need without charge. No issue is too large (or too small) – from tax queries, business ideas and pension schemes to increasing profit margins or as a sounding board for new ideas, we’re always here for you on the other end of the phone.
  • Work Delivered On Time, Every Time – Communication is key – and we pride ourselves on keeping in regular contact with clients. Accounts are guaranteed for completion within 60 days, phone calls and e-mails returned within at least 48 hours – often much earlier.
  • Fixed Fees – All fees are quoted in advance before work starts and are related to the value of work to be completed – so you know where you stand at all times an won’t be short-changed or overcharged.
  • Our Complete Step By Step Guide – Our fantastic New Business Kit using proven business strategies worth at least £500 is provided FREE to all new clients.
  • Client Equality – All clients are treated equally irrespective of size or client fee. No client is more important than any other – and each receives the benefit of our invaluable advice and ongoing support.

News / Blog

22nd
May

Crossflow Payments survey finds late payments are still causing serious problems for the UK SME community

What’s the biggest issue facing SMEs in the UK today? Well, as accountants we have found that the principal problem…

16th
May

PAYE Refresh: HMRC plans to introduce changes to how employees pay their tax

Just because there’s an election on the cards doesn’t mean normal life grinds to a halt. Business carries on as…

10th
May

VAT Flat rate scheme: changes take effect

The VAT flat rate scheme (FRS) is used by many small businesses to help simplify their VAT reporting obligations. Businesses…

10th
May

HMRC launch consultation on employee expenses

As confirmed the Spring Budget 2017, HMRC have launched a consultation on the use of the income tax relief for…