Client Charter

Five great reasons why you should call us
before deciding on your accountant…

  • Unlimited Phone Support – You can call us as much as you need without charge. No issue is too large (or too small) – from tax queries, business ideas and pension schemes to increasing profit margins or as a sounding board for new ideas, we’re always here for you on the other end of the phone.
  • Work Delivered On Time, Every Time – Communication is key – and we pride ourselves on keeping in regular contact with clients. Accounts are guaranteed for completion within 60 days, phone calls and e-mails returned within at least 48 hours – often much earlier.
  • Fixed Fees – All fees are quoted in advance before work starts and are related to the value of work to be completed – so you know where you stand at all times an won’t be short-changed or overcharged.
  • Our Complete Step By Step Guide – Our fantastic New Business Kit using proven business strategies worth at least £500 is provided FREE to all new clients.
  • Client Equality – All clients are treated equally irrespective of size or client fee. No client is more important than any other – and each receives the benefit of our invaluable advice and ongoing support.

News / Blog

24th
February

Changes to company carry-forward of losses confirmed

Initially announced at the time of the 2016 Budget and following a period of consultation, Finance Bill 2017 contains provisions…

24th
February

Salary v dividend

The questions surrounding the issue of how best to extract profits from a company in a tax-efficient manner remain as…

24th
February

Changes to IR35 rules confirmed

HMRC have recently announced changes to the way the intermediaries legislation (known as the ‘IR35 rules’) will be applied to…

21st
February

Self-employed professionals urged to check their NICs and their subsequent pension eligibility

The Institute of Chartered Accountants in England and Wales (ICAEW) has raised concerns that the UK’s self-employed community could be…