Client Charter

Five great reasons why you should call us
before deciding on your accountant…

  • Unlimited Phone Support – You can call us as much as you need without charge. No issue is too large (or too small) – from tax queries, business ideas and pension schemes to increasing profit margins or as a sounding board for new ideas, we’re always here for you on the other end of the phone.
  • Work Delivered On Time, Every Time – Communication is key – and we pride ourselves on keeping in regular contact with clients. Accounts are guaranteed for completion within 60 days, phone calls and e-mails returned within at least 48 hours – often much earlier.
  • Fixed Fees – All fees are quoted in advance before work starts and are related to the value of work to be completed – so you know where you stand at all times an won’t be short-changed or overcharged.
  • Our Complete Step By Step Guide – Our fantastic New Business Kit using proven business strategies worth at least £500 is provided FREE to all new clients.
  • Client Equality – All clients are treated equally irrespective of size or client fee. No client is more important than any other – and each receives the benefit of our invaluable advice and ongoing support.

News / Blog

20th
June

New survey discovers which major financial issues are keeping SME’s awake at night

If you run as SME, what causes you sleepless nights? What financial issues give you stress and what keeps you…

13th
June

SMEs hardest hit by the delays to business rates compensation claims Federation of Small Businesses

The FSB and SMEs have spoken out strongly against the continued delays to business rates compensation promised to those hardest…

6th
June

IPSE launches its manifesto and calls for a root and branch reform of the UK tax system

It’s not only political parties who launch manifestos in the run-up to an election. Business groups and trade associations also…

31st
May

Two months after the Budget and SMEs are still waiting for business rate relief

Back in April Steven Glicher accountants brought you the news that the government’s £300 million business rates relief package to…