Client Charter

Five great reasons why you should call us
before deciding on your accountant…

  • Unlimited Phone Support – You can call us as much as you need without charge. No issue is too large (or too small) – from tax queries, business ideas and pension schemes to increasing profit margins or as a sounding board for new ideas, we’re always here for you on the other end of the phone.
  • Work Delivered On Time, Every Time – Communication is key – and we pride ourselves on keeping in regular contact with clients. Accounts are guaranteed for completion within 60 days, phone calls and e-mails returned within at least 48 hours – often much earlier.
  • Fixed Fees – All fees are quoted in advance before work starts and are related to the value of work to be completed – so you know where you stand at all times an won’t be short-changed or overcharged.
  • Our Complete Step By Step Guide – Our fantastic New Business Kit using proven business strategies worth at least £500 is provided FREE to all new clients.
  • Client Equality – All clients are treated equally irrespective of size or client fee. No client is more important than any other – and each receives the benefit of our invaluable advice and ongoing support.

News / Blog


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