Client Charter

Five great reasons why you should call us
before deciding on your accountant…

  • Unlimited Phone Support – You can call us as much as you need without charge. No issue is too large (or too small) – from tax queries, business ideas and pension schemes to increasing profit margins or as a sounding board for new ideas, we’re always here for you on the other end of the phone.
  • Work Delivered On Time, Every Time – Communication is key – and we pride ourselves on keeping in regular contact with clients. Accounts are guaranteed for completion within 60 days, phone calls and e-mails returned within at least 48 hours – often much earlier.
  • Fixed Fees – All fees are quoted in advance before work starts and are related to the value of work to be completed – so you know where you stand at all times an won’t be short-changed or overcharged.
  • Our Complete Step By Step Guide – Our fantastic New Business Kit using proven business strategies worth at least £500 is provided FREE to all new clients.
  • Client Equality – All clients are treated equally irrespective of size or client fee. No client is more important than any other – and each receives the benefit of our invaluable advice and ongoing support.

News / Blog

14th
August

Rise in the national living wage is disproportionately affecting small businesses claims FSB

Is your small business struggling to cope with financial pressures? Is your SME being squeezed by commodity price inflation, rising…

7th
August

SMEs struggling to cope with higher business rates and levels of bad debts

How tough are small businesses findings things at the moment? Well, a new survey by Bibby Financial Services of 1,000…

31st
July

Bacs research shows late payments are costing SMEs over £2 billion a year

If you run a small business, you’ll probably already be painfully aware of the threat that late payments can pose…

31st
July

Paying voluntary NICs

There are various reasons as to why gaps may arise in an individual’s national insurance contributions (NIC) record, for example,…